Bug Report

Q: I found a bug on the guitar or web application....Should I report it?

A: Yes, please open a support ticket, via the link below, and explain in detail what you found to the best of your ability. Any information you provide will help us to fix any issues and improve your user experience!
Open a Support Ticket

Account

Bug Report

Chrome Extension

Feedback

General

Instrument

iOS App

Web Application

Before submitting a ticket.

Please select what you need help with on the left. If none apply then choose General.

If none of the Question and Answers apply to your problem then click Open a Support Ticket.

If you do open a trouble ticket please enter details of what problem your having.

In addition, you can call customer service at 866-823-2255, and leave a message.

Please allow up to 48 hours for your ticket or voicemail to be responded to.